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Feb
14

Hello,

We would like to inform you that the server live upgrade has been scheduled for February 14th at 11.00pm MST. This upgrade is necessary to enhance the server's performance. Rest assured, there will be no downtime during this process, as it will be a live migration. Your IPs will remain the same after the migration is complete.

It will take 48-72 hours for the migration to complete. To ensure a smooth and error-free migration process, we kindly request that you refrain from making any changes to your sites during this time. This includes avoiding upgrades to your CMS or installation of new plugins.

We understand that you may be eager to enhance your website, but making changes during the migration process can lead to complications and potential errors. By waiting until the migration is complete, you can ensure a seamless transition without any disruptions to your site's functionality. We will synchronize all emails once the migration is completed.

Our team is dedicated to providing you with the best possible service, and we appreciate your cooperation in this matter. If you have any questions or concerns, please don't hesitate to reach out to our support team. Thank you for your understanding and patience.

We understand the importance of keeping you informed, and we will provide regular updates on the migration progress through this news thread. If you have any questions or concerns regarding this upgrade, please do not hesitate to contact our technical support team.

 

Update 1 : The upgrade is completed and domains are loading from new server now.

Update 2: We have recently implemented cluster nameservers for our new servers during the migration process. As a result, you can now utilize the central DNS server IPs for your custom nameserver. This change eliminates the need for any future IP changes in our custom nameservers.

If you are currently using custom nameservers, please update the IP addresses as follows:

- ns1.domainname > 54.37.51.116

- ns2.domainname > 51.79.52.54

By adopting cluster nameservers, we aim to enhance the efficiency and reliability of our server infrastructure. This upgrade ensures a seamless transition for our users while minimizing any potential disruptions. We appreciate your cooperation in making these necessary adjustments to optimize your experience with our services.

Thank you again for your understanding and cooperation.

 

 


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