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Jan
31
Network issue with IndiaVIP2(Resolved)
Posted by Daniel Johnson on 31 January 2018 10:09 AM

Hello,

 
We are facing network issue on indiavip2 server.  Our network engineers are working on this issue with top priority. We would be keeping the news updated, thank you.

 Thank you.

Best Regards,

SkyNetHosting.Net Inc.


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Jan
16
Network Issues: Singapore Servers (Resolved)
Posted by Sarah J on 16 January 2018 07:21 AM

Hello,

 

We are facing huge network packet loss to almost all our Singapore Servers.  Our network engineers are working on this issue with top priority, and to stabilize the network. We would be keeping the news updated, thank you.

 Thank you.

Best Regards,

SkyNetHosting.Net Inc.


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Jan
10
Network issue with IndiaVIP2 ( Resolved)
Posted by Chris Oliver on 10 January 2018 07:31 AM

Hello,

 
Network issues has been  reported for the IndiaVIP server (IndiaVIP2). Our network engineers are working in this issue with top priority. We would keep you updated on the same

 Thank you.

Best Regards,

SkyNetHosting.Net Inc.

 


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Dec
4
Cpanel-Outlook Compatibility Issues
Posted by Sarah J on 04 December 2017 06:22 AM

Hello,

Due to the recent version changes, cPanel software uses a secure version of TLS, v1.2 and will prevent email clients from accessing secure email with older, less secure ones such as TLS v.1.1 , TLS v.1.0 and SSL 2 and 3 . It is possible that the version of the mail client being used or the version of windows is the major reason for the recent issues. For example, if on Windows 7, Windows 7 may not be fully up to date or may not offer appropriate support for the minimum required version of TLS cpanel now support. Microsoft itself has published methods of allowing this to work:

It is better to try configuring your  operating systems and web browsers to use TLS v1.2 according to sites such as these:
 

Follow the instructions below:

a) Update Windows 7/8 using Windows Update and download/install all important updates. For windows 7 is important that you install Service Pack 1.

b) Install KB3140245 and reboot: http://catalog.update.microsoft.com/v7/site/search.aspx?q=kb3140245

c) Execute the EasyFix and reboot: https://support.microsoft.com/en-us/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-a-default-secure-protocols-in

d) Start > Search for Execute, Type Regedit and press Enter to access Windows Registry.

Check this registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\Schannel\Protocols

Under the Protocols key, add two new keys, if not already there: One called “TLS 1.1” and one called “TLS 1.2“. Inside both of these keys, add another key called “Client“. Now create a DWORD value in each Client key called “DisabledByDefault” whose value is 00000000.

Reboot and start Outlook.

If Outlook is still not able to send or can't connect to port 465, change to port 25.

Do check the url at:
 
https://support.microsoft.com/en-us/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-a-default-secure-protocols-in

 

Thank you,

Skynethosting.net


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Nov
22
Mailchannels Service Downtime ( Resolved )
Posted by Sarah J on 22 November 2017 06:32 AM

Hello,
 

Mailchannels service reporting major downtime, due to which we are facing errors while trying to route mails via their server. Mailchannels support is currently working on the case and to restore services, intermittent issues are still being reported.


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Nov
16
Partial Network Outage - Phoenix Data Center USA (Resolved)
Posted by SkyNetHosting.Net Inc. on 16 November 2017 12:34 PM

Hello.

We are experiencing a Network Outage at the Phoenix Data Center USA as a result following servers are currently offline. We are checking the issue with DC technicals. We will be keeping clients updated here as we find more detail about the Outage.

Affected Servers: 

Budget4 - Server type: Budget Reseller Server

CORPORATEVIP2 - Server type: Corporate Reseller Server

CORPORATEVIP3 - Server type: Corporate Reseller Server

KYLIE - Server type: SEO Hosting server

NICOLE  - Server type: SEO Hosting server

USANODE69 - Server type: VPS Node

USM1  - Server type: Master Reseller Server 

 

Progress 1: Router line card Failed.

Progress 2: Failed Router is being rebooted.

Progress 3: Reboot successful - services are back online.

 

Thank you for your patience and cooperation! 


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