Its been several hours but I still didn't get my account information email?

06 Sep 2010

Support Center » Knowledgebase » Pre-Sales Questions » Its been several hours but I still didn't get my account information email?

	Its been several hours but I still didn't get my account information email?

Solution All new trial accounts are set up within 1-6 hours. If you did not receive your welcome email within 6 hours please contact our billing department including your full name, domain name and order number.

Before contacting the billing department please check all your email accounts including spam folders, since the welcome e-mail contains HTML codes and free email providers such as Gmail, Yahoo and hotmail might have considered it as being spam.

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18 Feb 2007 02:32 PM